Less administration around every property interaction
Real estate teams work across enquiries, listings, documents, inspections, CRM records and constant follow-up. OnPointAI can organise that flow without weakening the personal service clients expect.
Useful opportunities
- Respond to property enquiries using approved listing information
- Qualify and route buyer, seller, tenant and maintenance requests
- Extract information from property documents and applications
- Prepare inspection, listing and campaign summaries
- Keep CRM records and follow-up actions current
A representative workflow
- 01
An enquiry arrives from web, email or voice.
- 02
The system identifies intent and retrieves the relevant property information.
- 03
Routine information is prepared and the CRM is updated.
- 04
High-intent, sensitive or uncertain enquiries are routed to an agent with context.