The product guide / 01 / Business knowledge

Prism

Agreed v1 scope

Give your people and existing AI tools a shared source of business knowledge and reusable skills.

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Business knowledge / OnPoint IntelligenceYour knowledge unlocked.

The answer exists. Finding the current version is the hard part.

Policies in one folder. Instructions in someone’s head. An AI tool without the context it needs. Prism is designed to bring approved knowledge and reusable task instructions together, with clear control over who can read and change them.

01

A shared knowledge base

Maintain business information centrally so people and AI tools can work from the knowledge you approve.

02

A managed skills library

Keep reusable task instructions together with the supporting files they need.

03

Separate read and write access

Define who can use knowledge and skills, and who can change the shared source.

Scope & readiness

Prism’s first-release scope is agreed. Product scope is not a claim that every capability is available today. We’ll confirm readiness and the right starting point with you.

Prism provides knowledge and skills to existing AI tools. It does not include its own AI assistant or voice interface in v1. Desktop sync is a proposed delivery approach; tool compatibility, access and setup need validation. Live operational system actions belong to the AI tool or an agreed Propel workflow.

Explore the connected family.

01 / Business knowledge

Prism

Your knowledge unlocked.

Give your people and existing AI tools a shared source of business knowledge and reusable skills.

Explore Prism
02 / Customer engagement

Presence

Your engagement amplified.

A proposed set of tools to help you show up, respond and stay connected with customers, in your voice.

Explore Presence
03 / Visibility & insights

Pulse

Your insights surfaced.

A role-relevant view of current work, so you can see what needs attention and make an informed next move.

Explore Pulse
04 / Workflows & action

Propel

Your progress accelerated.

Governed AI assistance and automation for defined business processes, with clear human responsibilities.

Explore Propel

A useful place to begin

What’s getting
in the way?

Start with a frustration, a recurring task or an idea. We can work through the right starting point together.

Let’s talk about your business